Delivery and Returns
How much does shipping cost?
Standard shipping is $13.99, or free for orders over $130.00
How long does standard delivery take?
*All delivery time frames are an estimate only and Flaming Flamingo will not be liable to you for any losses suffered or incurred due to delivery delays.
Standard shipping takes 2-7 business days, depending on your location in Australia
Due to COVID-19 there can be some shipping delays
How do I track my delivery?
Once your item has been shipped you will receive an email from us with your tracking details. If you haven't received this, please check your junk mail. If you need to get in contact with us about the whereabouts of your order, please email us at firstname.lastname@example.org
I've received my order but there is an issue, what do I do?
Please email email@example.com with information and/or images detailing the issue and we will be in touch asap.
What is your return/exchange policy?
We accept returns within 30 days of dispatch, provided products are unused and in resalable condition. Please note shipping costs for returns/exchanges are at customer's own expense. We recommend using a registered service for returns. To enquire about making a return or exchange, please email firstname.lastname@example.org with your order number and details of the item/s you'd like to return